Support is available

There are many services that can help you if you are experiencing family violence.

These services are free and confidential. Your visa will NOT be affected if you contact these services.

If you are in danger, please call 000 and ask for help.

Australian services

1800 RESPECT
1800 737 732
24 hours / 7 days a week
Counselling line for anyone who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Lifeline Australia
13 11 14
24 hours / 7 days a week
Crisis support line to discuss all types of personal difficulties, including thoughts of suicide.

National Perinatal Mental Health Helpline
1300 726 306
Weekdays / 9am – 7:30pm
Support for your mental health and emotional wellbeing during the perinatal period (from pregnancy up until the baby is 12 months old).

BeyondBlue
1300 22 46 36
24 hours / 7 days a week
Support and information around depression and anxiety.

Gambler's Help
1800 858 858
24 hours / 7 days a week
For anyone affected by gambling – for professional advice, support, counselling and financial counselling.

Translation and Interpreting Service
13 14 50
24 hours / 7 days a week
Immediate phone interpreting service – ask for your language.

  • Safe Steps
    1800 015 188
    24 hours / 7 days a week
    Family and domestic violence support for Victorians - speak to a family violence support worker.

    In Touch - Multicultural Centre against Family Violence
    1800 755 988
    Weekdays / 9am – 5pm
    Support, advice and advocacy around family violence in migrant and refugee communities. Vietnamese workers available.

    Australian Vietnamese Women’s Association
    03 9428 9078
    Weekdays / 9am – 5pm
    Support including gambling, alcohol and drug counselling, playgroups, training, and family support.

    WIRE - Women’s Information and Referral Exchange
    1300 134 130
    Weekdays / 9am – 5pm
    Information and support about legal advice, relationships, violence, money, housing and employment.

  • Domestic Violence Line
    1800 656 463
    24 hours / 7 days a week
    Specialist counselling and referrals to women experiencing domestic and family violence.

    Immigrant Women’s Speakout Association
    02 9635 8022
    Weekdays / 9am – 4pm
    Culturally specific services for women from non-English speaking backgrounds who are experiencing family violence or homelessness.

    Vietnamese Women's Association in NSW
    0410 830 709
    Support for Australian Vietnamese women – including counselling, case work, support and referrals, group work and community development.

  • DVConnect’s Womensline
    1800 811 811
    24 hours / 7 days a week
    Support for women experiencing domestic and family violence, including counselling, finding refuge accommodation and safety planning.

    Immigrant Women's Support Service
    07 3846 3490
    Weekdays / 9am – 4pm
    Practical and emotional support to immigrant and refugee women from non-English speaking backgrounds and their children who have experienced domestic and/or sexual violence.

    Vietnamese Family Support Program
    07 3372 2655
    Weekdays / 9am – 5pm
    Assists local Vietnamese families, providing case management, parenting groups and homework clubs.